HEALTHCARE
Empty rooms at 3pm are a demand problem with a clinical excuse.
We run patient acquisition for multi-site healthcare networks — compliant, service-line specific, and measured to the kept appointment.
THE NUMBERS WE OWN HERE
COST PER KEPT APPT
$74
ROOM UTILIZATION
84%
NEW PATIENTS / MO
1,240
NO-SHOW RATE
7%
WHAT WE HEAR ON THE FIRST CALL
“Our schedule looks full and our rooms are empty by mid-afternoon.”
“We can't get a straight answer on what a new patient costs us.”
“Every agency we hire gets nervous the second compliance enters the room.”
WHAT WE BUILD INSTEAD
- Service-line demand plans by site and payer mix
- Kept-appointment reporting, not form-fill reporting
- Compliant creative and review workflow your counsel signs off on
- Referral and provider-network campaigns
PROOF
-52%
cost per kept appointment across a 28-location network.
+2.1x
new patient volume in two under-performing service lines.
-52%
Cost per kept appt
+2.1x
New patient volume
84%
Room utilization
28
Sites under plan
CASE STUDY
Cost per kept appointment down 52% across a 28-location network.
A 28-site network reported strong lead volume and weak afternoons. Nobody could connect spend to a kept appointment, and two high-margin service lines were quietly under-booked at every site.
COST PER KEPT APPOINTMENT
HOW AN ENGAGEMENT RUNS
01
Capacity map
We find the open hours before we buy a single click.
02
Service-line build
Creative and media per line, reviewed for compliance.
03
Kept-appt loop
Reporting stops at the visit, not at the form.